Technical Support

Support Resources

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You will find answers to most common questions in our reference material:

• Installation Guide*
• User Manual*
• System Requirements
• Software Download (latest release)
• Frequently Asked Questions
• Version History (for details on changes to the software)
• FTDI Clean driver removal tool (only use when directed by support)

Troubleshooting by Model

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Here are tips for common car-related problems for some supported models:

• Porsche 911 (993)
• Porsche 911 (996)
• Porsche 911 (997)
• Porsche Boxster (986)
• Porsche Boxster (987)
• Porsche Cayman (987)
• Porsche Cayenne

Contact Us

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For general questions not answered in the material above, please write: support@durametric.com

You can also contact us by phone:

• Phone and SMS: (541) 388-5420
• Email: support@durametric.com

Our office hours are from 8:00AM to 1:00PM Pacific Time, Monday - Friday.