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You will find answers to most common questions in our reference material: *Requires Adobe Acrobat Reader. Get it free here.


Old version 5 information can be found here.


Here are tips for common car-related problems for some supported models:
For general questions not answered in the material above, please write: .

You can also contact us by phone:
  • Outside North America: +1-541-388-5420
Our New! office hours are from 8:00AM to 1:00PM Pacific Time.